How to Work with Tourism Boards
Despite the fact that I realize not everyone will be interested in this subject, I still feel like it's a topic worth addressing. More and more recently, I've been fielding questions from bloggers and non-bloggers alike about how I manage to work with tourism boards and companies when I travel.
Using a 2012 trip to Ottawa as an example (where I worked with both Ottawa Tourism and the HI Ottawa Jail Hostel), here are some answers to common questions I've received about working with tourism boards.
Common questions about my sponsored travels
(Note: This is not a post about “how to get invited on press trips” or “how to score free stuff when you travel.” If that's what you're here to find, you can navigate away right now!)
“How do I know when my blog is “big enough” to pitch to companies/tourism boards?”
The truth is (and I know this isn't what any blogger wants to hear), there's no “magic number” when it comes to knowing when it's the right time to start pitching. If you send the right pitch to the right company/tourism board, things like page views and RSS subscribers and Twitter followers won't really matter much.
In general, though, you want to be able to show that you have an engaged audience — regardless of how big it is. In my mind, a solid, small engaged audience is much more valuable than a large, indifferent one. My audience is by no means huge, but I've been able to encourage a lot of discussion and engagement on both my blog and social networks, proving that I'm not just writing all of this for myself. People actually read what I publish and respond to it, and Ottawa Tourism hinted that this was the main reason they decided to work with me.
But how do I build an engaged audience?, you ask. Well, the key to an engaged audience is content. It really is true that content is king. Before you start thinking about pitching to tourism boards and companies, build up a solid blog with top-notch content. Know what your niche is (if you plan to have one), and what you want the tone of your blog to be. And, above all, let your voice and personality shine through — this is what truly will grab the attention of tourism boards.
“How do I go about pitching?”
So you think you've developed your blog and audience enough to where you feel confident pitching to a company or tourism board. What's next? Here are my main tips for before you pitch, and for actually drafting the pitch itself.
Before you pitch:
- Know what you ideally want. You obviously have to first know where you're going (and when) and then you need to figure out more or less what you're going to ask for. Do you want all your expenses covered or just one specific part of your trip? Are you hoping for a fully comped tour or would you be happy with a media discount? Figure this out before you even think about pitching.
- Know what you can offer in return. Almost as important as knowing what you want, you should know what you can offer a company or destination in return. What value can YOU offer THEM? Why are you a good fit for their brand or destination? How much coverage will they get from working with you, and who is going to see that coverage?
- Figure out who to pitch to. The next step is figuring out who to pitch to. Do a bit of detective work on the company or destination's official site or social media accounts. If they have a media contact listed, that's who you should pitch to. If you can avoid sending your pitch to a generic “info” e-mail address, do.
- Keep in mind the time of year you'll be traveling. Will you be traveling to a destination during their high season or in the off-season? If you're traveling during high season (or around a popular event), send your pitch as early as possible. A tourism board might not be able (or willing) to accomodate you at the last minute. Since I was traveling to Ottawa in the dead of winter, I was fine contacting Ottawa Tourism a mere 3 weeks before my trip. But I wouldn't recommend waiting so long if you can help it.
Drafting your pitch:
- Introduce yourself completely (including who you are and who your audience is). Don't be vague. Be confident in yourself and your blog, and give a sense of who reads what you publish.
- Tell them when you'll be there (be specific). Especially if you are hoping to get a sponsored tour or have your hotel/hostel stay covered, you will need to know the exact dates you'll be traveling. If you don't have your dates chosen yet, you probably aren't ready to send a pitch.
- Be clear with your request, but also flexible. Above I mentioned that you should know what you ideally want before drafting your pitch. I still recommend this. But you don't want to come off as demanding on entitled in your pitch. So lay out what you would like to receive, but also be flexible in your request.
- Provide stats, but expect them to do their own homework, too. I usually include my main stats in a short paragraph to sum up the size of my blog's audience, whether it's asked for or not. But I know for a fact Ottawa Tourism checked out all of my social networks on their own, too. So don't inflate those numbers too much.
- Make your pitch professional, but still use your voice. When drafting your pitch, you want to make it more formal that something you'd post on your Facebook wall, but not so stuffy that it doesn't reflect your personality. This is your chance to sell yourself — do yourself justice.
- Send a media kit. I highly recommend putting together a media kit for yourself that you can send out to potential partners. In this kit, you can go into more depth about your audience, your stats, and what you can offer. I also include testimonials in mine, proving that what I write actually inspires others to travel to certain destinations or spend their money with certain companies.
Want to see some sample pitches? Check out my course on partnerships for detailed examples!
“Should I just pitch to everyone?”
The short answer is no. This is not just about “scoring free stuff,” no matter how appealing that idea is. Before you think about sending out a pitch, educate yourself about the destination or company you're considering. Will it fit in with the rest of your blog's content? Is it in line with what your audience is interested in?
Not every destination, company, or tourism board will be a good fit for your blog and audience. And that's okay. The bottom line is, don't send out pitches just to send them out.
“But what if they say no?”
If you're afraid of rejection, I have some bad news — you probably will get rejected. Other times you may never get a response to your pitch. But who cares? You shouldn't be planning your travel counting on free trips anyway.
You'll learn more with each pitch you write and with each sponsorship you secure. Don't look at rejection or being ignored as a bad thing — look at it as a learning opportunity.
Here are my tips for dealing with being ignored or rejected:
- Follow up on your pitch. If you haven't gotten a response to your pitch within a week, send a follow-up e-mail, or even give the contact a call if you have a phone number for them. It's very easy for e-mails to slip through the cracks, and many PR reps are extremely busy. A friendly reminder can't hurt; sometimes you just have to be both patient and persistent.
- Try again. Got rejected? Don't sweat it. There could be many reasons for receiving a rejection — maybe you weren't confident enough in your pitch; maybe they just don't have the budget to sponsor you; maybe you didn't get in touch soon enough. Regardless of the reason, just forget about it and try again somewhere else.
- Get more creative. If you're consistently getting rejected, maybe it's time to go back to the drawing board. Maybe your blog needs a makeover. Maybe you need to concentrate on building your audience and polishing your content for a while. Maybe you need a catchier pitch or media kit.
- Realize it might be them, not you. Sometimes it's all about the timing — timing you may not even know about. Maybe you sent your pitch when they had just run out of extra funds that month or year, or maybe your pitch got lost during restructuring in the company. Things happen, and you certainly can't control them all, or even prepare for them.
And, at the end of the day, some companies and tourism boards just don't “get it” yet. This whole blogging thing is fairly new, and not everyone has embraced the idea of treating bloggers like they would traditional media. Ottawa Tourism definitely sees the value in online media, but not all boards and companies I've approached do. Sometimes you just have to chalk it up to a loss and hope they'll come around eventually.
Because, despite the fact that not everyone “gets it” right now, bloggers really can offer companies and destinations a lot if sponsorships/partnerships are approached in the right way.
Learn more about working with brands/tourism boards
Curious to learn even MORE about working with travel brands and tourism boards?
If you liked this post, then you should check out the in-depth course I've created all about successfully pitching and working with travel brands and tourism boards.
Bloggers, Brands, and Tourism Boards: A Guide to Successful Partnerships consists of 29 lessons, expert interviews with bloggers and PR professionals, and worksheets covering everything from developing and pitching ideas to delivering and following up on effective campaigns. The course also includes best practices for working with brands and destinations, a detailed lesson on how to create a media kit, a LOT of sample pitches, and a look at social campaigns and brand ambassadorships and how to land them.
Amanda Williams is the award-winning blogger behind A Dangerous Business Travel Blog. She has traveled to more than 60 countries on 6 continents from her home base in Ohio, specializing in experiential and thoughtful travel through the US, Europe, and rest of the world. Amanda only shares tips based on her personal experiences and places she's actually traveled!
Hey Amanda, thanks for sharing this. It is really insightful and easy to read. I am hoping to pitch to some tourism boards in the future but I am worried that my site might be a little too unorthodox ><. I think I need to cut back on all the diarrhea and morally questionable posts 🙂
Haha. Well perhaps your challenge will be seeking out slightly more unconventional companies that would love to work with you and your “unorthodox” blog! You shouldn’t have to change your content if you don’t want to just to woo sponsors!
Great, informative post!
I usually don’t travel solo and I always find it difficult to ‘ask’ for something when I travel with someone. Because I’m the only one with the blog and thus the only one to be able to offer something in return…
That does make it a bit trickier, I’ll admit. Though, it still never hurts to ask! Even if you only got half of your trip/activities covered, it would still be better than nothing!
A little late, but I’ve just found this post. Great tips! Thanks muchly for sharing!
You are very welcome! Always happy to share what I’ve learned.
Your sample pitch letter is very useful. Cheers!
Thanks! That’s why I included it!
Such a great article, Amanda.
I’m about to do my first pitch to a tourism board, so this info is invaluable.
Thanks so much for sharing what you know 🙂
Thanks, Linda! I hope this post helped – and good luck with your first pitch!
[…] Amanda from Dangerous Business […]
Great info! I just came across this and your information is very helpful. Thanks for sharing your knowledge with the rest of us out here trying to figure it all out.
My pleasure, Lisa!
The is great info. I have been blogging for a few months now and am just trying to figure everything out. The hardest part of blogging that I am dealing with is creating enough content since I do not have a lot of time to travel.
I do not think that I am ready to start pitching yet but hopefully I will soon.
I’m glad you found this helpful, Jeff!
And, as for creating content when you’re not traveling, check this post out: https://www.dangerous-business.com/2011/02/secrets-to-running-a-travel-blog-when-you-arent-traveling/
Hey, I just came across your post through Facebook’s Travel Bloggers network. Thanks soo much for sharing this. Not many people would do that. Your tips are really helpful and it is great you shared your actual letter as well. I have never approached tourist boards before, but want to look into it in the near future, so this will really help me.
My pleasure, Tammy. I see nothing wrong with sharing what’s worked for me with others – I wish I’d had a post like this when I was first considering pitching! Hopefully it helps you out in the future. 🙂
Just came across your post and found it incredibly informative. As new bloggers we are still in the process of building and engaging with our audience and wondered how bloggers go about working with tourism boards. Loved that you included the actual letter you sent as it makes it so much clearer how to introduce yourself and pitch your idea. We will definitely keep all of your tips in mind if we can grow big enough to have something to offer these tourism boards. Thanks again!
Glad you found the post helpful, Tracy! And good luck with building your blog!
Amanda thanks for taking the time to do this post! Im a rather new blogger, and I don’t really plan on keeping my blog as my full time income, but the more travel blogs I follow, the more curious I am as to how bloggers get in touch with tourism boards. This was very generous of you! BTW your email to Ottawa’s Toursim Board was very concise! If I was a member of a toursim board, I’d gladly work with you! :o)
I’m happy to be able to use what I’ve learned to help others! And who knows – you may be writing pitches before you know it!
Excellent and thorough info! Thanks for sharing!!!
G
Glad you found it helpful!
Love this if I haven’t mentioned already. Just curious, how do you define monthly readers? Is that unique visitors a month or is it page views. Thanks!
Thanks! Hopefully you found it hopeful. And, as for monthly visitors, I just go by the number of “Visits” listed on my Google Analytics stats.
Such a brilliant, helpful post Amanda! Thank you! xx
You are very welcome!
Some good tips! I always approach everyone directly and if it doesn’t work, I try with someone else 😀
Good on you! That’s really the best way to do it, I think.